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American Bank Ratings & Reviews

  • Great experience with this company.

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  • I just closed a loan with American Bank. I found the people and service to be great. Michael G and Chandra were very,very helpful and took time to take my calls and answer my questions? Thanks guys for a great transaction! Bobby B

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  • Refinancing with American Bank was definitely easier than I imagined. They were prompt, curteous and always willing to answer any questions. I was never in the dark on the status of the loan as they communicated regularly via email and phone. My personal experience with our loan officer, Robert Bess, was excellent. He was helpful and knowledgeable on all aspects of th e process and explained every step clearly to make the refinance a positive experience. I would recommend American Bank for anyone who needs to refinance and expects excellent results. Thanks Robert, you were the best!!! ... Read More

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  • called ask a few question and said she would call me back, cday, never called backed

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  • The lender "American Bank" sent me unfavorable information on my credit score. I contacted one of the credit reporting companies ' TransUnion. I requested and received from TraqnsUnion a detailed credit report. The report was wrong. It contained false and misleading information on me. I responded in writing to TransUnion. I haven't yet heard back from American bank ortransunion ... Read More

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  • not very helpfull

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  • Very helpful explaining any questions I had to refinance with cash-out to consolicate debt. Closed the loan within 20 days.

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  • I was extremely impressed with the prompt, courteous attention

    I was given. In particular Eric Wright..he was the 1st phone call (10 mins) after I submitted my inquiry on line. There was something about his initial approach and phone manners that made it easy for me to choose American FSB. He was more than courteous, professional and knowledgeable. He went beyond whatI was asking for and let me know what my options were and I was able to make my decisions based on his recommendations. He kept me informed along the way and returned my calls and e-mails immediately. I cannot praise him enough. Tishia Dixon was also extremely professional and helpful. She let me know exactly what was needed from me and processed everything promptly so that we could close quickly. I did not have much interaction with Luis Falcon until the end of the process, but I would like to say that he too was extremely courteous and professional. In the end I would like to say that I hope all of your employees are as professional, courteous, and helpful as the individuals I dealt with ... Read More

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  • IF YOU HAVE POOR CREDIT DONT BOTHER , THEY WONT EVEN BOTHER TO CALL YOU BACK ONCE THEY SEE YOUR CREDIT SCORE I GAVE THEM A ONE STAR RATING BECOUSE YOU HAVE TO GIVE ATLEAST THAT

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  • We were looking to refinance our house at a lower monthly payment, but when presented with a really low interest rate and a really great 15 year option, actually increased our payments saving many thousands over the life of the loan. Our refi connection, Andy, was AMAZINGLY helpful throughout the entire process, even with our myriads of questions. In the end, we willown our home sooner, pay less in the long run, and, just maybe, be able to send our kids to college. Thank so much ... Read More

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Category: American mortgage

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