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Make a Mortgage Payment to American Financial Resources


If your loan is now serviced by AFR c/o Loan Care:
 
Customer Service:
1.855.207.0502
Business Hours: Monday – Friday, 8 a.m. – 10 p.m. EST

Saturday, 8 a.m. – 3 p.m. EST

 
Collection Department : 1.800.909.9525 Business Hours: Monday – Friday, 8 a.m. to 10 p.m. EST

Saturday 8 a.m. to 3 p.m. EST

 
East Coast :
AFR / Loan Care
P.O. Box 37628

Philadelphia, PA 19101-0628

 
West Coast : AFR / Loan CareP.O. Box 60509

City of Industry, CA 91716-0509

 
Overnight Mail :
AFR / Loan Care
637 Sentara Way

Virginia Beach, VA 23450


Customer Website:www.afrmortgage.myloancare.comThe website offers 24-hour self-service options for you to manage your account such as online payments, auto draft setup, e-statements, payment history, year-end statements, escrow disbursements, email inquiries, and so forth.

MyLoanCare is Web responsive, which makes it compatible on various mobile platforms, such as iPads and smart phones.

The automated tele voice system offers 24-hour loan information, accepts payments, verify balances, last payment, disbursements, year-end and escrow information, etc.

*LoanCare will not accept Credit Cards or Debit Cards as payment methods.


If you received a payment statement

with loan number starting with 912 from American Financial Resources, Inc.

ACCESS YOUR ACCOUNT ONLINE
www.afr.servicemyloan.com5:00am – 5:00pm (PST) M-F

855-281-0093

Option 1 – 24 hr automated Customer ServiceOption 2 – RefinanceOption 3 – Payment By PhoneOption 4 – Loan Counseling / CollectionsOption 5 – Mailing AddressOption 6 – Loan Payoff Information

Option 7 – Customer Service

Customer Service Fax: (707) 547-4078

Insurance Fax:

(707) 547-4081

Tax Department Fax:


(707) 547-4078


General InquiresAmerican Financial Resources, Inc.PO Box 5914

Santa Rosa, CA 95402-5914

Overnight MailAmerican Financial Resources, Inc. 1235 N. Dutton Ave, Ste E

Santa Rosa, CA 95401

Use the address below for:a. Payments with coupon to our payment processing vendorb. Bill Payment Servicesc. Online Banking Services PO Box 513738Los Angeles CA 90051-3738 Please write your account number on your check.  American Financial Resources, Inc. does not accept post dated checks.

If you require additional assistance, please call 888-432-7147 or click here for a live chat with a representative. The live chat option is only available during normal business hours EST.

*Provident will not accept Credit Cards or Debit Cards as payment methods.

Other Scenarios

For all other scenarios, please contact AFR at 888-432-7147 or click here for a live chat with a representative. The live chat option is only available during normal business hours EST.



Category: American mortgage

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