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American Equity Mortgage Ratings & Reviews

  • Working at American Equity Mortgage is amazing! Tremendous support !

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  • Have closed on multiple single-family home acquisition and refinance transactions, each being smooth and worry free.

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  • I was extremely impressed with their responsiveness to my requests - they were able to handle everything smoothly from start to finish and the rate was competitive. Highly recommend!

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  • I did initially select American Equity Mortgage. Unfortunately, they were quite willing to let me pay discount points to get an above market rate. When I later told them that I had found a better rate, they were quick to call and send me links bad mouthing the other company (very unprofessional in my opinion). The fact that they did that and my independent research co nvinced me to forge

    ahead with other company ... Read More

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  • At the start AEM seemed like a good company to work with, very responsive, worked with e-documents, flexible, etc. Things became troublesome when they charged for the appraisal without my approval. When I asked about it they said it "was a hold". The hold cleared into an actual charge immediately showing it wasn't a hold. Shortly afterwords the appraiser contacted toset up a time. Instead of setting up a time told him would not be using his services. I then emailed AEM telling them I would not be continuing with the loan and to please return the appraisal fee. Of course they went from responding within minutes to ignoring my emails. In short I was charged for an appraisal that I didn't approve nor receive and when I complained AEM stopped responding to my emails. I cannot in good faith recommend AEM to anyone ... Read More

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Category: American mortgage

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