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CitiMortgage Review • Mortgage Insider
CitiMortgage (CITI) is a subsidiary retail mortgage lender and servicer of parent Citigroup Inc. (NYSE: C) which has 200 million customer accounts and does business in more than 100 countries. The mega-bank parent company, Citigroup is divided in two parts: Citicorp and Citi Holdings. It is Citi Holdings that owns the retail operations like banks, stock brokerages, and mortgage sales.
So CitiMortgage is under the umbrella of Citi Holdings with means the only way you get a mortgage from them is directly from a retail branch bank or calling them directly. It appears a lot of folks do call them for a mortgage as they are in the top five largest mortgage lenders in the country and they are year after year.
In the third quarter of 2013, they are the fifth largest behind Wells Fargo, Chase, BofA, and US Bank.
Note: Read Our Top Five Mortgage Complaints!
Additional Phone Numbers: (800) 283-7918(800) 667-8424
Address: 1000 Technology Drive, O'Fallon, MO 63368-2240.
According to their website, “Finding the Right Home Mortgage…We’ll Help You With All Your Home Buying Needs From pre-approval through closing, our expert Mortgage Consultants will guide you throughout the home buying process.
Whether you’re a first-time homebuyer or a seasoned investor, we offer a variety of mortgage finance options and benefits”
All mortgage companies, banks, and credit unions are going to have a website. It depends
on how functional it is and how much they pay attention to it.
Most mortgage websites have rates posted but read the fine print. It depends on your loan amount, credit score, etc. And also look for the date the mortgage rates were posted. Sometimes a company does not update their rates so you end up looking at information days or weeks old.
CitiMortgage Recent News
Fitch Ratings reported on 12/20/12 they have a negative outlook about their servicing. “The Negative Outlook is attributable to the company’s continuing obligation to comply with all requirements of the Consent Orders entered into by CBNA with the Office of the Comptroller of the Currency, and by CBNA’s parent, Citigroup, Inc., with the Board of Governors of the Federal Reserve System, in April 2011.”
A Dec. 4th article in The Washington Post finds BofA, Chase, and Citigroup of continuing to violate the national mortgage settlement terms. “All three institutions provided inaccurate information to borrowers before beginning a foreclosure, according to the monitor. Bank of America and Citigroup also were cited for failure to notify homeowners of missing documents in their modification requests within five days of receipt.”
CitiMortgage Ratings and Complaints
BBB as of 1/13 reports “7215 complaints closed with BBB in last 3 years | 2106 closed in last 12 months” with an A- rating.
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Author: The Mortgage Insider
CitiMortgage Reviewwas last modified: August 26th, 2015by The Mortgage Insider
Category: Mortgage reviews